Restaurant Operations & Turnaround Consulting
Your restaurant is losing money somewhere. I find it, fix it, and make sure it stays fixed.
About
I'm Olivia Slivkoff — a hospitality consultant with close to a decade of hands-on experience across casual dining, private golf clubs, and hotel operations. I've worked every level of the floor, which means I can spot problems that owners can't see from the outside looking in.
I built SlivkoffCo to bring that operational knowledge directly to independent restaurant owners — the ones who can't afford a full-time ops director but can't afford to keep bleeding money either.
I don't do generic advice. I get into your operation, identify what's actually broken, and give you a clear plan to fix it.
I took a private golf club restaurant from operating at a loss to profitable — rebuilding the team culture, guest experience, and operational systems from the ground up.
— Documented turnaround, Private Golf Club · OregonServices
A full diagnostic of your restaurant's operations — FOH systems, staffing structure, guest experience gaps, and cost inefficiencies. You get a clear, prioritized action plan, not a 40-page report no one reads.
Get a Quote →For restaurants that are struggling — declining revenue, high turnover, guest complaints, or simply not running the way they should. I come in, assess the situation honestly, and build a recovery plan with you.
Get a Quote →High turnover and inconsistent service are usually symptoms of the same problem: no real training system. I build the documentation, standards, and accountability structures your team actually needs.
Get a Quote →If your operation only runs smoothly when you're there, you don't have a business — you have a job. I build the standard operating procedures and systems that keep things consistent without you micromanaging every shift.
Get a Quote →Reviews tanking? Regulars disappearing? I audit your full guest journey — from first contact to last impression — and identify exactly where you're losing people and how to win them back.
Get a Quote →Not ready for a full engagement? Book a focused session to work through a specific problem — a staffing issue, a cost problem, a concept question. Direct, practical, no filler.
Get a Quote →Case Study
A private golf club restaurant was struggling — declining guest satisfaction, high staff turnover, and financials that weren't working. I was brought in to assess the operation and fix it.
I rebuilt the FOH service standards from scratch, restructured the team's training and accountability systems, overhauled the guest experience from arrival to departure, and identified the operational inefficiencies that were quietly draining revenue. The result was a measurably improved operation and a restaurant that went from a financial liability to a profitable asset for the club.
Years working in fast-paced casual dining environments — high volume, tight margins, and guest expectations that don't slow down for operational problems.
Private golf club experience means understanding a different kind of guest — members with high standards, long memories, and zero patience for inconsistency.
Hotel hospitality background covering guest services, event logistics, and the coordination required when multiple departments have to operate as one.
Testimonials
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Why SlivkoffCo
Nearly a decade across multiple hospitality environments means I'm not diagnosing your operation from a spreadsheet. I know what broken looks like from the inside.
I've taken a restaurant from operating at a loss to profitable. That's not a talking point — it's a documented result I built with my own hands.
Every restaurant has a different problem. I don't sell pre-packaged solutions — I assess your specific situation and build a plan that actually fits.
You don't need a consulting firm with a 12-week engagement and a $50k retainer. You need someone who knows the industry and can move fast. That's what SlivkoffCo is.
Sample Work
A full standard operating procedure covering daily setup, service execution, pace of play standards, inventory par levels, common situation handling, and closedown — built specifically for golf club F&B operations.
Download Sample →A complete onboarding guide for new F&B staff at a private golf club — covering member service standards, pace of play awareness, 30-day checklist with trainer sign-off, menu knowledge expectations, alcohol service, and service sequence.
Download Sample →More samples
coming soon
Free Resource
A manager's guide to building a team that actually stays. The two mistakes that quietly destroy restaurant culture — and the three things that build real respect without begging for it or hiding behind a title.
Download the Guide →More resources
coming soon
Tell me what's going on in your operation. First conversation is free — no pitch, no pressure.